Refund Policy

Our 365-day guarantee

We want you to feel safe, not stuck. You can return any bracelet within 365 days of delivery for a full refund — no questions asked. It does not matter whether you wore it, whether the packaging is gone, or whether you simply changed your mind.

How to request a refund

Just email us at support@thesafewrist.com with your order number (it looks like SW-123456). We will confirm your refund within one business day and tell you whether we need the bracelet back — in most cases we do not.

When you get your money

Refunds go back to your original payment method. Once we confirm your refund, your bank or card provider usually shows it within 5–10 business days.

Damaged or wrong items

If your bracelet arrives damaged, or the engraving is not what you ordered, tell us and we will send a replacement at no cost or refund you in full — your choice.

This policy does not limit any rights you have under the consumer law of your country.